Occupiers Liability Claim - Shopping Mall

Our client, a young mother shopping in a large out-of-town shopping Mall, slipped on a liquid believed to be oil. She fell, injuring her ankle, knee and back. She reported the accident to the customer service centre and was told that another customer had also reported he had slipped.

When our client heard nothing from the shopping Mall she decided to ask us for advice. We immediately arranged for our client to see a consultant and then forwarded his report and a claim for compensation to the Shopping Mall.

As the owners of the Mall continued to ignore our client’s claim we issued proceedings resulting in an offer of compensation which our client accepted. This prompt action by us ensured our client received the compensation to which she was entitled and which it was highly unlikely she would have received without our help.